I am confused

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I have just completed the PuMP Blueprint workshop after having read the Book, Practical Performance Measurement. In the book Step 6 is Reporting Performance Measures and Step 7 is Interpreting Signals from Measures, but in the workshop these Steps are swapped around, Step 6 is Interpreting Signals and Step 7 is Reporting Performance Measures. So which is the correct order? 🙂

Richard, glad you noticed. I wrote the book back in 2016, but since then we have tested swapping Steps 6 and 7 around, based on some confusion people were having with learning reporting before XmR charts. This confusion went away during our test, and so now Step 6 in PuMP is about XmR charts and Step 7 is about designing performance reports (which contain XmR charts).