• Hello Stacey,
    I am running 3 pilots at the moment and each of them at a different step within PuMP at the moment.

    The very first we are getting measurements for a service management and functional maintenance department. The second is the leading for the lagging first. They want measurement on availability and I discovered it is a major…[Read more]

  • Hi, I am Roy from the Netherlands and I am working in a Performance Management Department within the ABN AMRO Bank. I work since 1989 at the bank and have been working mostly at the IT services side.
    The last years I became enthousiastic about data visualisation.
    I attend several workshops on this part, one by Stephen Few and one by Andy Kirk,…[Read more]