• Well attempt #2 is complete or as complete as it will get. I had a few glitches in my carefully laid out 8 week plan which required me to adjust my game plan. One of the events was our yearly fire alarm drill, which required the evacuation of the building. As a result we did not complete Step 4 – Building Buy-In and Step 8: Reaching Performance…[Read more]

  • Hi Amy – Thank you for reaching out! I’m still trying to figure out how to do a virtual measures gallery. So yes please share your approach. We are going to wait until late summer to determine how to share the results of our pilot. I was a bit unconventional and made the decision to do Step 4 at the end of my pilot. In my past attempt I ran…[Read more]

  • Okay, 10 months ago I posted that I was starting a pilot. It is apparent that the first attempt did not go very far. Yesterday I started a second pilot — attempt #2. This time I started with Step 1 – Understanding Measurements Purpose. I also have a team that has committed to completing all 8 steps and I have already scheduled all the…[Read more]

  • Hi Stacey … I finally got a chance to update my PuMP Pilot progress. You will note that I have completed Steps 2 through 4, but skipped Step 1. One of the things I remember from the PuMP course with Louise was her advice that you did not have to start with Step 1. I liked this advice, because sometimes it is hard to get people to go back to the…[Read more]

    • Excellent progress, Joscelyn! Thanks for sharing it here with us. It’s always great to see the different approaches people take to their PuMP Pilots. There isn’t one correct way! The best way is the one that keeps momentum and builds engagement.

  • Hi Janet, I too am from Calgary Alberta. I was introduced to PuMP about 4 years ago now and like you really appreciated the practicality of the process. I find the Measure Up Newsletter to provide timely tips and ideas to help me develop and facilitate branch planning and performance reporting.